worst insurance service ever

I have a claim with them as my cupboards in my kitchen got damaged from the water of the geyser that broke.

firstly they don't follow up with customers we must call after them and smell if our claims are paid or not.

My cupboards were damaged as a result of water and the wood is swollen up. if water gets on wood its swells.

the assessor that was there said it was old damage.

there was nothing wrong with my cupboards wood before the water.

now its swollen now they saying its old!!!!! that's a bunch of bull they just don't want to pay.

if that's the case i will move the bond over to my own bank Fnb and Standard bank which I already currently have bond with as they provide me a much better service.

ABSA your pathetic really im regretting taking your service!!!!