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Shaun C

1 reviews | Active since Oct 2015

13 Oct 2015, 09:32

Worst Insurance Ever

I was ****** more than a month ago and first debated the need to lodge a claim with my Absa. I decided to do so and I was assisted by Iksaan Mahomed Abid. I was informed that my claim will be handled speedily and that any other information would be requested. To date I have not heard from him. Each time I call I am assisted by somebody else who informs me that he is not in.<br> <br> I was requested to send proof of purchase as well as the ITC reference number which I did and I am still waiting for feedback. The Service with Absa Idirect has sucked since we took the policy as the salesman sold us a bill of goods that they cannot keep to. I am very disappointed and would never recommend anybody take an Absa Idirect policy. Rather find a real Insurance company.

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Replies (1)
Absa
Absa's reply16 Oct 2015, 10:12
Official
Hello Shaun_Cobb,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,