WORST INSTITUTION IN SOUTH AFRICA

Item: Absa
Rating: 1
Author: elsabe E

NEVER, EVER DO BUSINESS WITH ABSA BANK!! They will cost you money, destroy your life and laugh all the way! When you call they refuse to assist you and they will put you on hold laughing while your airtime runs out, this is by far the worst place I have ever been

Helpful (0)

Replies (2)

Absa's replyOfficial

08 Feb 2022, 14:13

Dear Elsabe

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours.

I look forward to being of service to you.

Vanessa Crowe

Absa's reply08 Feb 2022, 14:13

Official

Dear Elsabe

I look forward to being of service to you.

Vanessa Crowe

Absa's replyOfficial

08 Feb 2022, 17:18

Good day

I have tried calling Mr Frohlich several times today, however unsuccessful.

Kindly advise when would be a convenient time to call and assist

Regards
Vanessa Crowe
Absa Bank

Absa's reply08 Feb 2022, 17:18

Official

Good day

I have tried calling Mr Frohlich several times today, however unsuccessful.

Kindly advise when would be a convenient time to call and assist

Regards
Vanessa Crowe
Absa Bank