Worst experience after years of being a client

<p>The worst EXPERIENCE ever, at the Sandton city branch. I have had endless issues with my bank statements which have had missing transactions since 21 November 2016. This is on the App, online banking and on the Absa system when i went into the branch i was sadly assisted by Kenosi Serero who suggested that i must change banks if am unhappy (who says that). My notify me has stopped as well i am not getting anymore sms's for any transactions since November i have checked with my network service provider its not them if your system is missing transaction.... I must say i am more ANGRY. I asked to not be charged for a bank statement because its not my fault transactions are missing but i still got charged. this is the worst experience ever then i spoke to online client services who **** again and said that I must wait until the several stores do their banking for it to reflect on my statement (i call bull**** on that). anyways they said that i cannot have a formal complaint number because they don't have a system.</p>