Worst Experience

<p>I'm a Absa Client but 2 weeks ago a drew money at FNB ATM as this was the nearest ATM as Wolmaransstad doesn't have a Absa ATM at our Pick 'n Pay. I drew R800 but only received R600 and 2 tickets that says "counter use only" so the monday I went to FNB to find out why the ATM gave me those 2 tickets and not money. Because i'm not an FNB client they could not assist me and told me to go to Absa bank so that they could put in a claim for me. So I went to Absa there again the lady that helped me and the bank manager just pulled up there shoulders but logged a complaint. So on the 8th Nov I get a sms that says "Absa hereby acknowledges receipt of your complaint ref .... which has been assigned to Tanya and that they shall revert within 7 working days" On the 18th Nov I receive an sms that says " ABSA regrets to advise that your claim has been DECLINED with ref ..... A letter will be sent via POST!!!!</p> <p>So today 21 Nov I went to ABSA Wolmaransstad asked the lady there what is going on why is this DECLINED!! Soooo she phones head office BECAUSE THERE SYSTEM IS OFF!!! They inform me that FNB had a look at the ATM and couldn't find ANY money missing!!!! How is this possible FNB!!! The money went out of my account??!!! Soooo WHERE DID MY MONEY GO!!! Someone is ******** the ATM's!!! I need answers and ABSA WOLMARANSTAD AND FNB WOLMARANSSTAD is just saying that they are SORRY!!! NO ONE CAN GIVE ME MY MONEY!! </p> <p> </p> <p>ANSWERS I NEED ANSWERS!!!!!</p>