IV
Issebel V

1 reviews | Active since Feb 2016

04 Feb 2019, 11:32

Worst ever very bad mad as hell

Worst service ever they gave me a tap and go card for my son 14 years old I don't want a tap and go any body can just take money form this card when I told them I don't want this card they told me it's not their problem they don't have other cards I wanted them to disable the tap and go they said no they can't do it it's not their problem they didn't even asked me they just gave me the card rude as hell they also hade me lost more then 20 thousand rand by not telling me the truth that it whas cheaper to do transactions at the ATM when I asked them to show me they said no they only do inside transactions to move money from one account to another Victoia west NC is the worst absa ever never it's dirty theire not enough seating and the tellers don't want to listen just do wat ever they want to if it's time to brake they will leave just turn around and leave if been with them for more then 30 years and this is the ****ty service I get

0
Replies (2)
Absa
Absa's reply04 Feb 2019, 12:43
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
 
 Kind regards
 Claudette Lewis
 Group Customer Care
 Absa Bank Ltd


 

Best regards,

Absa
Absa's reply04 Feb 2019, 12:45
Official
Dear Miss Visser  my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 5 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.

Best regards,