Worst ever home insurance caleld ABSA
<p>On 12 Desember 2016 our house was flooded and the garage roof was completely destroyed in a storm in Vanderbijlpark.</p> <p>The next day we regirstered a claim and I received a SMS that the accessor will contact me in 24 hours.</p> <p>Its now 8 Jan 2017 and we have not even got a phone call or sms from him.</p> <p>Since the storm there was thousands of rands of damage to my tools and equipment in the 4 garages because of rain.</p> <p>This could have been prevented but due to the neglegence and bad service of the ABSA insurance company , we have suffered an enourmous damage that is unrepairable . </p> <p> </p> <p> </p> <p> </p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
I waited a month and a half then I decided to fix my garage and home roof myself and replace the carpets.
I phone them about 20 times and still nothing
It is just impossible to get something out of them. (Today I was on the phone for more than a half an hour and still nothing. ( claim ********** )
My best advice is to cancel your incurance from absa, its just a waist of money and time.
I waited a month and a half then I decided to fix my garage and home roof myself and replace the carpets.
I phone them about 20 times and still nothing
It is just impossible to get something out of them. (Today I was on the phone for more than a half an hour and still nothing. ( claim ********** )
My best advice is to cancel your incurance from absa, its just a waist of money and time.