Worst customer service - Sanbel Branch

I am totally disgusted by the customer service I have seen today at ABSA Sanbel, All I wanted to do is get assistance with registering for online banking for my bond, Get more information on their business banking solutions for my business, and maybe move my personal account to ABSA. I can tell you now that will never be happening, They only had 2 customer service agents helping, we stood for 45 minutes and no movement, but that was not my main concern, in front of me was 3 ELDERLY people who needed to be helped?? imagine being elderly and having to stand for 45 minutes! the elderly man in the front of the line eventually asked one of the customer service consultants (who disappeared for 15 minutes)why they only have two consultants and if nobody else can help. He answered him in a very rude tone and told him to wait because they are only two, she did not even look the man in the face and gave him horrible attitude, she was not even wearing a name badge!!! if that is how ABSA treats its customers I would never want to be in business with them ever!!! The only reason why I even considered them was because my dad and sister are both Platinum members, but they probably get special treatment. ABSA that is really disgusting