EM
Erik M
1 reviews | Active since Dec 2016
24 Sept 2019, 09:01
Worst Customer Service over their own system!!
Got a call on a public holiday to make arrangements for payments that I already made last week. Very rude consultant named Koketso Sekati couldn't even advise on why my installment wasn't debited as per arrangement. Didn't even get details on what to do now moving forward. Worst customer service experience EVER! On a PUBLIC HOLIDAY!!!!
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Absa's replyOfficial
25 Sept 2019, 10:02Dear Eurika,
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will be in touch to obtain additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will be in touch to obtain additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply25 Sept 2019, 10:02
Official
Dear Eurika,
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will be in touch to obtain additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will be in touch to obtain additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd