jM
john M
1 reviews | Active since Jun 2014
14 Jun 2021, 14:27
Worst customer service ever
Absa Stockbroking is a nightmare to deal with. I've been waiting for feedback on my query for 2 weeks and when you call you are put on hold for over an hour with no answer. if I could give them a minus 5 stars I would
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Absa's replyOfficial
14 Jun 2021, 14:40Dear John, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care Edit DeleteAdd your reply
Absa's reply14 Jun 2021, 14:40
Official
Dear John, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care Edit DeleteAdd your reply