MV
Mandy V
1 reviews | Active since Nov 2014
11 Apr 2022, 11:09
Worst customer service ever
My business account has a block now I am unable to draw money from this account. Canal walk branch and Adderley street branch said they are not sure who place the block but they can't lift it and THAT'S IT... NOW I want to close the account in order to access my money but they won't allow me that do
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Mandy V's updateReviewer Update
11 Apr 2022, 13:27 Dear Mandy Vardy
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person, I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***2 and feedback will be provided by 20 April 2022.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
i do not want feedback by 20 April 2022 i want to access my money today
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person, I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***2 and feedback will be provided by 20 April 2022.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
i do not want feedback by 20 April 2022 i want to access my money today
MV
Mandy V's update11 Apr 2022, 13:27
Reviewer Update
Dear Mandy Vardy
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person, I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***2 and feedback will be provided by 20 April 2022.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
i do not want feedback by 20 April 2022 i want to access my money today
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person, I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***2 and feedback will be provided by 20 April 2022.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
i do not want feedback by 20 April 2022 i want to access my money today