Worst customer service.

I have been trying to get hold of ABSA Transactional ***** for up to a month now, just to check how far they are with the case that I have opened, till this day, no response, no communication whatsoever. My blood pressure is on the ceiling, even other departments cannot simply reply to my mail requests. e-mailed *** twice already, and still no response, client service same thing.

No wonder my friends left this bank, I shall do the same. Absa your client service is the worst. At least call the client, send an email to the client and re-assure them that their case is taken care of. Now the turnaround time for the case to be resolved has passed and you aren't communicating, and expect us to rate you as the best bank? No

You really need to work on your customer satisfaction s****s.