WORST customer service

<p> </p> <p>I cannot for one second believe how Virgin Money Services can be so unhelpful, their services use to be fantastic, I went into the bank sorted my things out and everything resolved in the same day. NOW - it seems as there is nobody even working there!! I am completely disgusted with the service, or LACK thereof, these services are offered to people to be used for their livelihood and in my case for medical reasons. I have been with Virgin for years and intermittently completely pay my card in full. I always pay on time and have never defaulted.</p> <p>THIS IS ABSURD to say the least and I do not appreciate the consultant's attitudes at the call centre either. They made me feel like a complete ******** and "how dare I ask for more money" attitude and refused to let me speak to a manager. When iI requested to do so I was asked "Which manager do you want to speak to" - how RUDE!!!</p> <p>Randburg ABSA has been nothing but a help and even they are struggling.</p> <p>Please assist in getting this resolved.</p> <p>Thank you<br />Carmen Griffiths</p>