SS
Shawn S
1 reviews | Active since Sept 2020
30 Oct 2025, 09:36
Worst Credit Collections Ever!
You have the rudest call centre agents in the credit card division. Calling me 3 times in one day - after I made an arrangement, then proceeding to tell me no arrangement has been made. I was not aware the call centre is allowed to tell me what I have and have not done. My account will be settled soon, and I will be moving to a bank that can respect the business.
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Absa's replyOfficial
30 Oct 2025, 10:09Dear Shawn, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Absa's reply30 Oct 2025, 10:09
Official
Dear Shawn, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management