Worst Credit Card Division of all Banks.

Worst bank for service! Delivery of my new credit card was abruptly ended when the courier company driver was hijacked. I was not even informed of this. I discovered this by trying to pay for an item and the card kept being rejected. Went to branch to find out why my card blocked without receiving the new one, only to be told driver was hijacked. A week later im expecting to be told new card arrival - nothing? Called credit card division only to be told that I had to rwquest a new one. None of this was told to me. Nothing told about blocked card, failed delivery, replacement of ****** card, NOTHING!!! Two weeks after initially ordering - NO card!