lF
lauren F
1 reviews | Active since Sept 2019
21 Aug 2020, 13:33
WORST business banking
WORST business banking IMPOSSIBLE to get hold of Call center assistance Been trying to open business account for 8 weeks. Cannot do in branch ! Online says approved but not approved.
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Replies (1)
Absa's replyOfficial
21 Aug 2020, 15:25 Dear Lauren
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***2 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***2 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply21 Aug 2020, 15:25
Official
Dear Lauren
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***2 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***2 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,