Worst business bank ever.

We opened a business account with Absa mid 2021 and were hoping to get at least average service. However that has not been the case as they have given us the worst service ever, to the point where it feels like they do not service us as at all.

For over a month we have been trying to get access to our enterprise banker (Lebogang Letsholo) based at the Northgate branch, but she does not reply to emails, does not answer calls and when she does answer calls she says she will get back to us but never does.

Mind you we were assigned a relationship banker at Fourways, who later left his position. We were not even notified about the change until we went to the branch only to be told then of the change.

The alternative is to call the call center but even that is pointless as you just stay on the call for long as they are always busy.

At this point I feel like we have wasted an entire year in trying to build a banking relationship with Absa.