JB
JD B

1 reviews | Active since Jul 2016

06 Sept 2019, 09:57

Worst banking service in South Africa: proudly brought to you by ABSA

What a bad experience. I have sent messages by attorneys that Im handed over because of R84.43 which was outstanding. After investigation I noticed that this was my student account. Funny thing is that ABSA phoned me in 2013 telling me card is inactive with immediate effect because I started working full time. Now 6 years later, I get threatened for R84.43, on a card wasn't used at all.

After TRYING to phone to customer support line to sort this out, can you believe that my card was never actually deactivated? They seem to be in big problems if they pay a company R1000 for sms's and emails just to get R84.43 .

0
Replies (2)
Absa
Absa's reply06 Sept 2019, 11:03
Official
 Dear JD,
 
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will be in touch to obtain additional information. 

 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

JB
JD B's update06 Sept 2019, 11:06
Reviewer Update
Why is my case number hidden with asterisk's? Is this also hidden like your hidden bank charges?