JB
JD B
1 reviews | Active since Jul 2016
06 Sept 2019, 09:57
Worst banking service in South Africa: proudly brought to you by ABSA
What a bad experience. I have sent messages by attorneys that Im handed over because of R84.43 which was outstanding. After investigation I noticed that this was my student account. Funny thing is that ABSA phoned me in 2013 telling me card is inactive with immediate effect because I started working full time. Now 6 years later, I get threatened for R84.43, on a card wasn't used at all.
After TRYING to phone to customer support line to sort this out, can you believe that my card was never actually deactivated? They seem to be in big problems if they pay a company R1000 for sms's and emails just to get R84.43 .
Helpful (0)
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Replies (2)Absa's replyOfficial
06 Sept 2019, 11:03 Dear JD,
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will be in touch to obtain additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply06 Sept 2019, 11:03
Official
Dear JD,
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will be in touch to obtain additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
JB
JD B's updateReviewer Update
06 Sept 2019, 11:06Why is my case number hidden with asterisk's? Is this also hidden like your hidden bank charges?
JB
JD B's update06 Sept 2019, 11:06
Reviewer Update
Why is my case number hidden with asterisk's? Is this also hidden like your hidden bank charges?
