1 reviews | Active since Mar 2017
Worst Banking Experience Ever!!!
<p>I really don't know what I was thinking when I decided to open an Absa Credit Card. This has by far been the worst and most tiring experince I've had.</p> <p>Three weeks ago I app**** to open an Absa Credit Card, which I intended to use to pay for student fees. My application was accepted and my card was subsequently delivered on the 28th Of February. I soon attempted to transact and I was unable to. I followed this up by contacting Absa Platinum line and I was told that there is a FICA hold on my account as my documents were'nt sent through. I immediatly sent through outstanding documents and contacted the platinum line again who confirmed the hold was removed. However, to date, I am still unable to transact and I get an error code 52 at the ATM saying the card has not been activated.</p> <p>I have been to the bank on three occassions already and have sent the documents through more than 5 times to ********** to no response after they promised to resolve the issue within 48hours. </p> <p>This is unbelievable, and nobody bothers to contact me and update me. I have now missed the first payment date for initial school fees, which means I will earn interest. I also see the account has incurred bank charges but how is this possible when I cant even use the card.</p> <p>This is ridiculous. i just want to cancel then card/account or at least have this issue resolved.</p> <p>I should've stuck to a FNB! This is the worst bank ever wow.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
I still haven't received any feedback aside from this generic email!
Empty promises upon empty promises
I still haven't received any feedback aside from this generic email!
Empty promises upon empty promises
