1 reviews | Active since Jun 2023
WORST BANKING EXPERIENCE.
ABSA has to be the worst bank EVER, From the day I started banking with absa its been an absolute nightmare from struggling to use the acc to this….Early last month I requested they close the cheque/current acc I had with them, I was told the acc would be closed after 48hours cause there were still uncleared payments still reflecting on the acc, after the telephonic conversation I got an email confirming closure of the *** later tried to use the app to check if the account is really closed but I couldn’t access it…2weeks later I get an sms notifying me of insufficient funds on the account, now how am I getting in areas on a closed account?? Escalated this and was given a case number and told that I would get feedback in 2days and that never happened to this day…This past weekend I got another sms telling me about the areas again… I requested closure of this account while it was in good standing, Who is liable for these areas on this supposedly closed account??
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareRezona Louw
