WORST BANK TO DEAL WITH…..

On the 11 October 2025, I have made an online purchase with my ABSA Credit Card, immediately after the purchase , I have logged into my app and noticed the amount charged and and amount deducted from my account was way more. I immediately called the ***** department and stopped my card. I was advised to send an email to Dispute department for them to do a reversal . I was given a case number , but nothing has happened with NO FEEDBACK, from ABSA. I have also visited the branch, sent an email and also called, still no response. Then again ABSA IS VERY QUICK TO CALL AND OFFER INCREASES TO THE CREDIT LIMITS ….but when we need there assistance, they DO NOT HELP.