Worst Bank in the history of banking

I was ****med by someone who claimed to have used ABSA. When I phoned Absa to verify the transaction, initially they confirmed it and I released the items. When I phoned them a second time as the transaction had not been completed they informed me they never received my initial phone call and that the transaction was ****. When I was asked to be put through to the ***** department, their response was "What would you like us to do?" Im not sure ABSA, but probably not allowing people to commit ***** under your banking name sounds like a good start. Absolutely useless.