MN
Markus N
1 reviews | Active since Feb 2020
26 Feb 2020, 11:22
WORST BANK IN SOUTH AFRICA IS ABSA
I have closed my accounts at ABSA almost a year go now. I have closed my Cheque, savings and credit card with ABSA. Now I am getting Attorney emails saying that I need to pay the outstanding amounts on my credit card. I will not pay the outstanding amounts as I have closed the credit card and the guy at ABSA confirmed that he will close the credit card. It is not my fault ABSA is so useless in not closing the credit card.
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Absa's replyOfficial
26 Feb 2020, 14:39Dear Markus van Niekerk
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply26 Feb 2020, 14:39
Official
Dear Markus van Niekerk
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
Kind regards,
Rezona Louw
Group Customer Care