Worst bank in South Africa

<p>I have been struggling for 3 days to obtain bank statements for my personal loan with Absa. On my internet banking page they only show the statements for April 2016 and July 2016 but not for May 2016 and June 2016. I have spoken to general enquiries who directed me to the Internet Banking department. Internet Banking told me they can't issue bank statements for personal loans and directed me to Personal Loans department. I phoned Personal Loans only to be told they don't issue bank statements, I need to email my request to E-Statements at ********** which I did only to receive a feedback email from them directing me back to Personal Loans. I phoned Personal Loans now for a second time and was told again they don't do bank statements I need to contact E-Statements or go into a branch. I asked to speak to a supervisor or manager as this is now past ridiculous and was told there is no supervisor or manager available, I should phone back in 15 minutes. I have never in my life received such bad service as is the norm at Absa. Absa truly don't care about their customers!!!</p>