RS
Ruco S

1 reviews | Active since Dec 2020

15 Sept 2021, 10:47

Worst bank in SA by Far!! Will not recommend to anyone!!!

I am stuck in Iraq... My ABSA private banker, which does not work for ABSA anymore.. were not even able to write the write occupation and salary in my profile.. apparently according to her I am a biokineticist... Even after I have sent her my employment contract she made this mistake.. so I tried to login to the new ABSA app which I could not get verification codes . As I am in Iraq so phone number does not work.. and I told my private banker before I left for Iraq to please change this to my email... Which ABSA could not even do this right as they made another . At the end of my email so obviously I do not receive that verification cause it is not the correct email address.. wow truly a bunch of geniuses at ABSA hey.. and now I am stuck in Iraq with no access to my online banking and all they tell me is.. I must go to a South African embassy to give someone in SA power of attorney.. NEWS FLASH... there is no South African embassy in Iraq.. there is only one in Jordan.. so according to them I must go to Jordan( I don't have access to my account so no money to buy a flight ticket etc..). Really ****ed off.. The worst bank in SA by far..I will not recommend anyone to open an ABSA bank account, you will have more headaches than joy with them!!!!

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Replies (1)
RS
Ruco S's update15 Sept 2021, 13:56
Reviewer Update
Hello Lebogang. Thank you very much.. I can not keep calling ABSA and not getting feedback.. I even activate my international roaming so that i can try and sort this out.. thus far ABSA cost me R2959 rand in airtime and that money still did not bring me any closer to a solution.. all i want is for them to tell me either it can be sorted out.. if not just tell me so that i can change to a bank that will be able to assist me in my time of need abroad.