1 reviews | Active since Oct 2019
Worst bank in Africa - SABSA (Sad ABSA)
I wish HelloPeter allows for negative stars, maybe then we write a review about ABSA bank. My father was a victim of a "worldremit" credit card *****. Apparenlty whn using a credit card online, ABSA bank allows you unlimited time to approve the transaction on your app. ABSA should to credit card ***** monitoring according to the High Court in JHB, yet they claim the spending was within my fathers spending and he approved the transaction over 8 minutes later on his app. He never spent more than R2000 per transaction yet two R4800 transactions in 5min is in his spending pattern. Logged a multiple complaints at *** yet Lindowe keeps closing the complaints and her manager Erneste does not respond on phone call requests, he wants everything via email yet he rep**** once in over 3 weeks. ABSA is just a horrible bank, and the sad thing is, how many other pensioners sit with the horrible service this bank provides.
Unfortunate they don't respond, we have requested details about the ***** investigation, for example when was the notification sent to my fathers phone, when did my father approve it. The CEO office does not want to provide details, all they do is close the incident/complaint.
I have now requested the head of the complaint department call me and put on record why dont they want to provide the details.
Maybe it is time to take this discussion to the ABSA Shareholders meeting.
Unfortunate they don't respond, we have requested details about the ***** investigation, for example when was the notification sent to my fathers phone, when did my father approve it. The CEO office does not want to provide details, all they do is close the incident/complaint.
I have now requested the head of the complaint department call me and put on record why dont they want to provide the details.
Maybe it is time to take this discussion to the ABSA Shareholders meeting.
We have referred the matter to the CEO office to make contact with you. Kind regards,Group Customer CareRezona Louw
We have referred the matter to the CEO office to make contact with you. Kind regards,Group Customer CareRezona Louw
