DB
Devique B
1 reviews | Active since Jul 2025
15 Jul 2025, 18:15
Worst Bank in Africa
I have struggled for almost 4 months to resolve a technical error on my credit account. The bank staff is completely unresponsive and although manual audits confirmed a system glitch on Absa's side they continuously harass me after multiple request to communicate on the official channels where I requested an audit be performed.
Will not recommend this bank at all. I would actually caution any person considering opening an account to reconsider this.
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Devique B's updateReviewer Update
26 Jul 2025, 07:49As expected, Absa is quick to try show empathy with their public facing response and in the background their is a total lack of care. Zero improvement in my experience, no official communication or feedback to any of my queries and most importantly a complete failure to actually resolve my problem.
Must say, the credit cards department does not fail to contact me with threats of credit impact, blocking my accoun, and harass me on almost a daily basis.
Must say, the credit cards department does not fail to contact me with threats of credit impact, blocking my accoun, and harass me on almost a daily basis.
DB
Devique B's update26 Jul 2025, 07:49
Reviewer Update
As expected, Absa is quick to try show empathy with their public facing response and in the background their is a total lack of care. Zero improvement in my experience, no official communication or feedback to any of my queries and most importantly a complete failure to actually resolve my problem.
Must say, the credit cards department does not fail to contact me with threats of credit impact, blocking my accoun, and harass me on almost a daily basis.
Must say, the credit cards department does not fail to contact me with threats of credit impact, blocking my accoun, and harass me on almost a daily basis.
