RS
Rochelle S
1 reviews | Active since Mar 2009
21 Jan 2021, 09:10
Worst Bank ever !!
After 3 months my credit report has still not been updated on the bureau.
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Replies (2)
Absa's replyOfficial
21 Jan 2021, 12:47Dear Rochelle,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply21 Jan 2021, 12:47
Official
Dear Rochelle,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
RS
Rochelle S's updateReviewer Update
25 Jan 2021, 09:57Nothing has been corrected it has been 2 months. Daphne sent an email that she would look into this and there is still no traction. I need this cleared ASAP.
RS
Rochelle S's update25 Jan 2021, 09:57
Reviewer Update
Nothing has been corrected it has been 2 months. Daphne sent an email that she would look into this and there is still no traction. I need this cleared ASAP.