WORST BANK EVER

If I could give ABSA a negative 5, I would.

I closed all my Absa bank accounts in March. Why? 1. Banking fees were over R500. (These were for student accounts). 2. I had to have a credit card to purchase stuff online. 3. I paid for everything. 4. The banking app was ridiculous and would shut down. 5. The worst rewards system that you pay for more than you earn.

My cheque account was supposed be closed on the 16 March. After I received a call that confirmed it was closed.

June, I get a call from a lady saying that my account is dormant and I have a negative amount in my overdraft. Turns out my account was never closed.

I go to ABSA at woodlands. I talk to the manager nope account not closed even though it should have been when I emptied the account. But he could not do it because I closed it at Centurion branch.

So I go to Centurion Branch, I talk to their manager. She sits with a lady and closes the bank account. Well so she said.

Last week I got a call from that lady again. Now I am already quite frustrated. I told her she can call centurion branch and ask the manager because I have closed it. TWICE! She tells me, "I will, but it is actually your responsibility to do it..." I don't know what else she said, because by then I was seeing red.

And again today, I get a call AGAIN! I understand your value is " We are obsessed with the customer", but I am not your customer. I DON'T WANT TO BE YOUR CUSTOMER.

It is not my problem that you did not close my account when I asked. I will not be held liable for you lack of responsibility.