WG
Wihan G

1 reviews | Active since Dec 2020

11 Dec 2020, 17:46

Worst bank ever dont join them

I am truly disappointed with absa

I've been banking with Absa for 12 years and financed all my cars with them. I app**** for credot relief on one of my vehicles on the 14th of October until now i have no response. I called 7 times and spent R180 on airtime still no answers given. If you cant help customers thats been with you this long how can you expect anybody to join you as a new customer. This is horrible

So if you decide to help me please contact me Wihan ***

0
Replies (1)
Absa
Absa's reply14 Dec 2020, 10:16
Official
Dear Wilhan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd