1 reviews | Active since May 2023
WORST BANK EVER
Absolutely worst bank in the world. I recently gave birth and is on Maternity leave without any pay. Before I went on Maternity leave I called ABSA and asked if they can assist me with payment holiday for only 2 months. I wish I could have done 4 months of Maternity leave but in today’s economy I cannot go 4 months without pay. They rudely told me a pregnancy is planned and we cannot help you. We can however reduce your monthly cost from R5400 to R4900. After I told her I do not receive a salary. Like as if that made a huge difference. They call me 5 times a day asking for payment after I have made an arrangement with them and now handed my account over requesting full settlement and threatening me to be credit listed. I have been paying every month without fail and informed you beforehand of my situation making an arrangement. As if I have sinned for having a baby, whom is in ICU on top of this. Really do you have no conscience. I did not run, I have spoken to you and asked for assistance, I have made the arrangement. Bad bad bad.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
