ZK
Zante K

1 reviews | Active since May 2023

03 Oct 2024, 11:59

WORST BANK EVER

Absolutely worst bank in the world. I recently gave birth and is on Maternity leave without any pay. Before I went on Maternity leave I called ABSA and asked if they can assist me with payment holiday for only 2 months. I wish I could have done 4 months of Maternity leave but in today’s economy I cannot go 4 months without pay. They rudely told me a pregnancy is planned and we cannot help you. We can however reduce your monthly cost from R5400 to R4900. After I told her I do not receive a salary. Like as if that made a huge difference. They call me 5 times a day asking for payment after I have made an arrangement with them and now handed my account over requesting full settlement and threatening me to be credit listed. I have been paying every month without fail and informed you beforehand of my situation making an arrangement. As if I have sinned for having a baby, whom is in ICU on top of this. Really do you have no conscience. I did not run, I have spoken to you and asked for assistance, I have made the arrangement. Bad bad bad.

0
Replies (1)
Absa
Absa's reply03 Oct 2024, 14:20
Official
Dear Zante
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
  
RegardsPravesh BejayCustomer Value Management