Worst bank ever. App and online aren't user friendly. Spent 30mins on the phone using my own airtime and my problems still aren't solved.

Recently purchased a new phone. Getting the app on my current phone has been an absolute nightmare. I then misplaced my card and put a temp block on it. Called absa on the way 19 May to sort out my app. After spending 20mjns on the phone and it still not being sorted out. The consultant said he would call me back. 24 hours later there is no call and my app isn't sorted. I then called to unblock my card on the 20th. Spent another 14 mins on the phone. Consultant told me card is unblocked.i have just tried to make a purchase and the card isn't unblocked. Definitely the most difficult bank. I am moving my kids accounts to FNB as it is much more user friendly and you don't need to call 1 million times to get simple things sorted. With all these security measures people still get ****med and accounts hacked so they are just making their customers lives difficult for nothing!!