KS
Keshmira S

1 reviews | Active since Apr 2011

09 Jan 2019, 15:27

Worst bank ever

Invalid Charges - I want proof of where these charges are coming from and why do I keep getting invalid charges:

2018-10-31 INTERNET BANK FEE -28.24 2018-11-30 INTERNET BANK FEE -114.22 2018-12-30 INTERNET BANK FEE -56.48 Total: 198.94 OWING TO ME - INVALID CHARGES!!!

2019-01-01 ADMIN CHARGE SEE CHARGE STATEMENT DETAIL -12.00 Nothing displayed on Charge Statement

I have been complaining from December and no one has retified this issue!!!!

0
Replies (2)
Absa
Absa's reply10 Jan 2019, 12:04
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply10 Jan 2019, 12:09
Official
Hi Keshmira
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,