WORST BANK EVER!!!!!

Absa bank recently forced me to get the STUPID BANKING APP. So first of all, it took me 2hours to get the app installed at the branch as the consultant had absolutely NO IDEA how to get the APP that I did not want in the fist place to work. Why pray tell must the app be installed, well other wise I can not do any internet banking!!!!!!!!! Now app installed I would like to make a payment on my internet banking, the stupid app asks for a 5 digit password, I forgot said password because after waisting 2 hours of my life with the worst bank in the world, I could not remember the password. So fine the app asks me to reset the password. I follow all the steps as per the app and guess what: We can not reset your password due to tecnical difficulties!!! Phone the call center no mam we will put you back to the way it was. WELL NO AS I DID NOT SIT IN THE BRANCH FOR 2 HOURS, JUST TO GO BACK TO THE OLD WAY!!!!!!!!! Result now I have to go back to the branch and go and waste my time again to have the problem fixed other wise no internet banking for me. All so they can protect their customers from *****, as we all know Absa is one of the big boys that got by the **********.

What really grates me is that I have banked with this bank all my life and I can count on one hand the number of times I had good service!!!