cJ
cecilia J
1 reviews | Active since Jan 2018
25 Jan 2018, 13:03
worst bank ever!!!!!
i have a trust account for my son. desperately needed to pay money for him for help with his needs. only to find out that the account has a hold on because it needed to be feca'd. never got a sms or email to say that it needed to be done. now i am going to lose this one in a lifetime oppurtunity for my son. already been over a week and still cant pay the money. absa keeps on saying they will update me, but hasnt happened. i dont have enough money to go to america for the training, and as these people are coming to south africa it was the perfect opportunity for us to help our son. now time is running out and only one space left to ensure booking. absa clearly doesnt help or care for special needs children. how do i make them pay for air tickets and stay in america as i am going to lose my sons space in soith africa?
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Absa's replyOfficial
29 Jan 2018, 06:50Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience we may have caused you.
Kindly note as this complaint was already logged I conducted a follow up and was advised that you were contacted and the matter is resolved.
Regards
Claudette
Best regards,
Absa's reply29 Jan 2018, 06:50
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience we may have caused you.
Kindly note as this complaint was already logged I conducted a follow up and was advised that you were contacted and the matter is resolved.
Regards
Claudette
Best regards,