AI
Ally I

1 reviews | Active since Mar 2009

08 Jun 2015, 14:19

WORST BANK EVER!

Your bank has the worst service and the rudest staff I have ever had to deal with IN MY LIFE. I am trying to get the log book for my vehicle that I have sold, first number I was given *** is NEVER available, second number *** is not the right department, they gave me 011 *** which is again the wrong department and the woman who answers that line is ****** rude. When I expressed my shock at yet ANOTHER incorrect number she put the phone down. You guys are worse than Telkom. I have been trying to sell this vehicle for 2 months and the hold up has been ABSA'S PATHETIC SERVICE THE WHOLE WAY. I am so glad I left your bank and will advise EVERYONE I know to do the same.

0
Replies (1)
Absa
Absa's reply08 Jun 2015, 14:37
Official
Hello firefly,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd