Worst Bank Absa

Item: Absa
Rating: 1
Author: Nikesh D

I have this from absa but till today did not get help... This is extremely frustrating and poor service

Below is the email I received

Hi Nikesh,

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-09****411. Feedback will be provided before end of day 23/03/21 . Please feel free to contact me on **********. Alternatively, you can reach me on *********** if you are unable to get hold of me on the number provided

Daphne le Grange Specialist Case Managers Customer Value Management

T +**********7 F +**********8

Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa

www.absa.africa

Helpful (0)

Replies (1)

Absa's replyOfficial

06 Apr 2021, 13:21

Dear Nikesh Dookey Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards, Rezona Louw Group Customer Care

Absa's reply06 Apr 2021, 13:21

Official