RM
Riviningo M

1 reviews | Active since Mar 2023

06 Jun 2023, 17:59

Worst Bank.

I have been Banking with ABSA since 2008. I app**** for a Home loan. They gave me a prime rate +2.75% which would be 14.25% interest. Thanks to Nedbank, they gave me the Prime rate +0%. FNB also gave me a good deal prime rate -0.25%. Imagine banks that you don’t bank with come to your rescue with the most important loan of your life? I am leaving ABSA, together with my family and friends. A useless Bank. Paying off my loan and Credit card and I’m Gone. They will never see my penny ever Again!! Very disappointed!

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Replies (1)
Absa
Absa's reply07 Jun 2023, 08:02
Official
Dear Riviningo Machima
 Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5  Kind regards, Group Customer Care Vanessa Crowe