AN
Andrea N
1 reviews | Active since Dec 2018
20 Dec 2018, 12:07
Worst Bank!
Tried cancelling my credit card for months on end and have had absolutely no joy! I have wasted all of my airtime holding on a call to cancel my credit card and have even gone into the branch and tried there but sadly no one at the call Centre has picked up their phones! I am now being charged the monthly credit card fee because of their useless service of me trying to cancel the card and I am not willing to pay! This is definitely the worst bank in history!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
20 Dec 2018, 15:46 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply20 Dec 2018, 15:46
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,