Worst absa experience ever

I visited the branch in Thabazimbi to change my address an phone number. I have been on the branch for about 3 hours before someone assisted me due to the fact that the is only one consultant put off 3 desks that is working. There was however 2 consultants floating asking customer what they are here to do and all customers was helped before me. This is really pathetic service i have never in my life had this issue with any other absa branch before. Consultants are short and rude when greeting and ontop off all that doing and seeing personal things whilst supposed to be helping clients. This is the one branch that might make me to consider switching banks!!!!