Worse service ever

Hi

Your idiotic App, I have a phone that use biometric password and it's asking me a ****ing password, I am trying to reset it and it's not working now it's locked me out, I need to make an urgent payment now I can't, I don't use internet banking, I only use the App.

I try calling and your IVR says you don't have agents taking calls, How?

I went to forgot password and it's giving me a lot of ****, I made a mistake to switch over to you from Standard bank which is the best, I'm surely switching back, your App, charges and services are the worse.

I want this resolved NOW you don't even have a support team to answer calls, I was lost somewhere and needed proof of payment and you could not help me too and I had to pay again your bank is **** honestly, it's not user friendly too.

Now you going to come with your **** that I must reset it etc but I don't know my pin as it's biometric.

I'm leaving 1 stars and reviews on all platforms possible.

If I incur charges from owing one I'm having my lawyer collect it from you.

I won't wait on a 24/48 hour response, you better help me now.

Contact me urgently.