ZF
Zanele F

1 reviews | Active since Sept 2015

21 Sept 2015, 09:28

Worse service

To Whom it may concern<br> <br> Last week Thursday I was at the Eastgate international Branch where it has combined with the Eastgate branch from entrance 1 at Eastgate mall. I received awful service from Zanele Sekjane I'm even ashamed to be sharing name with her. She was extremely rude and unprofessional. This is not the first time I have come across this rude behavior from Zanele when the branch was still by entrance 1 she was assisting at the Atm machine and oh my goodness she was extremely impolite at that time I thought she was just having a bad day , now dealing with her for the second time I had to bring it to Absa's attention. I hope that she goes through a disciplinary process that will have the strong arm of Absa comes down upon her. She is not prospering in her service in anyway. Absa has promised to prosper us as consumers. I will be out of the country so i will be unreachable on my Cell. please contact me via email.

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Replies (1)
Absa
Absa's reply21 Sept 2015, 10:18
Official
Hello Zanele1970,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd