TM
Thomas M

1 reviews | Active since Jul 2010

04 Jun 2016, 08:10

Worse home loan application experience

<p>I app**** for my first home loan with my bank ABSA and they gave me the worse interest rate and I ended up taking a home loan with FNB who provided world call professionalism. De Javu on my second bond I tried absa again and this was the worse experience dealing with Home advisor Ditebogo, who refused to give a fax for supporting documents and instead said I should go to a branch. She further ignored my plea to be given someone else to work with. This despite banking with ABSA my whole life</p> <p>If ABSA claim to be loyal to its customers, it would be a real gimmick and I wouldnt advice anyone on ABSA homeloan. Its no suprise Barcalays wants to discard their shares in this bank, they seem not to work towards the professionalism app**** by other banks.</p>

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Replies (1)
Absa
Absa's reply06 Jun 2016, 07:24
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd