worse ever

<p>we now do not understand what needs to happen for us get our Society money from ABSA Bank. Staff member Simon Sifire told us that our Club Account has been closed. September 2015 we where told to bring in our IDs, signed letter from all members of the Club and Proof of Residents to the branch to avoid the account being close, we submitted all documents as requested. August 2016 we went to the back to change one of our member who past away, we where told to bring new documents and we did as requested. 09 November 2016 we went to the bank to get our money but again the bank failed to help us, we where told to come back Tuesday saying that all will be processed. when we got to the bank and Mr Sifire told us that our account was closed without any of us knowing about it.</p> <p> </p> <p>how does the back close our account without contacting us? we have made several submissions of the same documents that Simon demanded us to submit. we have been miss treated and given hash words by Simon without any help. spending 2 hours in the bank waiting to be assisted but leaving without money that we trusted the bank with. we have now borrowed money for us to help the mourning family during this hard time.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>