Worse Customer service ever

Do I need to apply for a leave or bring my lunch box with just to get unauthorised debit orders reversed?<br> <br> Its not even the end of the month or on those busy days, But their service is poor. Wouldnt want to visit the branch when busy I am sure you have to bring lunch boxes. Wasted my lunch time and ended up not helped.<br> <br> ABSA * Umhlanga Ridge branch wake up* <br> <br>