Worse customer service

Worse service ever. Today I went to Absa Winifred Mandela which used to be called Nicolway was assisted by Shivani Ramlall I came to open a late state account had to leave the bank angry and not pleased at all. Firstly, when I handed her all the required documents I had with me not only did she made me feel I had *****ulent papers though the document had EQR Code she expected me to have QR Code on my phone. She took so long to assist me to a point I had to leave as my lunch was also up I couldn't wait any longer while she was still assisting me not even updating me as to what she was doing another client interrupted her talking with her while she was still assisting me at that point I was way annoyed. I lost my mother came to claim what the bank gave us for her loss ended up just leaving after spending an hour and 45 minutes with this lady and she also told me to go to where I started at Fourways. Now because of her bad service I left angry and have to go to Fourways Mall to be assisted as there .