rR
ryanbenjamin R

1 reviews | Active since Jul 2016

25 Jul 2021, 15:27

Worse BANK ever ..only Good things that absa bank has, is the Manageress of absa bank Green acres..she is the best ever.

Absa still didn't resolve my problems yet,they come with the same excuses again. They can't pay my claims because I don't have this insurance and that insurance on my account.

I was Told By MANAGER HAZEL OF CREDIT LIFE,my claim has been declined due to NOT LOSING 100 PERCENT OF INCOME IN COVID PERIOD.When proving I lost 100Percent of income, they came and found other loopholes not to pay me. They apparently paid 3 of my accounts,but absa still calling and stating they didn't receive their money,but according to absa credit life they paying my accounts on time.. This is also affecting my credit affordability,and me from getting credit from any institution.

Please ask this ****** and *****z to resolve my problems..

According to the margret,the Directors of Absa Bank also declined my application,but not 1 of them can even call me or listen to what I have to say..

They really don't worry about the small business's but only the big 1s. When my business was booming they didn't mind taking my money for all services rendered and insurances, now that it's time to pay no1 want to be accountable or taking responsibility of paying my claims,but rather look for any excuse not to pay me..

0
Replies (1)
Absa
Absa's reply26 Jul 2021, 12:41
Official
 Dear Ryan
 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. 
 
 
Kind regards, 
Daphne Le Grange 
Group Customer Care