MM
Mbhekeni M
1 reviews | Active since Nov 2012
13 Sept 2021, 18:05
Worse bank ever!!!!
Got charged for replacing a debit card that was retained by the ATM. Why I am charged for Absa's broken machines? This is disheartening.
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Absa's replyOfficial
14 Sept 2021, 11:25Dear Mbhekeni,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply14 Sept 2021, 11:25
Official
Dear Mbhekeni,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.
Kind regards,
Daphne Le Grange
Group Customer Care