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Marius W

1 reviews | Active since Nov 2022

19 Nov 2022, 11:15

Wors service ever

Absa is not out to help you if you get ****med out of money i lost R7619 and my brother in law also lost his pay no luck in getting it back yet

0
Replies (6)
Absa
Absa's reply21 Nov 2022, 10:31
Official
Dear Marius Waterson  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw 
MW
Marius W's update29 Nov 2022, 16:46
Reviewer Update
Rezona Louw how can i get hold of you cause i geep getting a message i have to go to contact raru and i keep explaining i cant the are closed and their site is offline wont answer calls or emails and my money is still not back in my account im getting fed up
Absa
Absa's reply30 Nov 2022, 09:50
Official
Dear Marius Waterson  Thank you for your posting.

Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
MW
Marius W's update30 Nov 2022, 10:04
Reviewer Update
I haven't received a email from you yet
MW
Marius W's update30 Nov 2022, 12:38
Reviewer Update
thank you i dont know if you did anything but for some reason my account if full fixed now and the funds is back thank you very much ill se too giving 5 stars now and mention you cause it was right after you started with this that it got fixed
Absa
Absa's reply30 Nov 2022, 13:02
Official
Dear Marius Waterson 

It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
Customer Value Management
 Absa Bank Ltd