Worlds apart from other branches

1. All ATM's outside disabled for upgrades at the same time. Forcing ABSA customers to make use of the indoor facilities and pay fee's for withdrawing money. I would like to at least be refunded for the indoor transaction. <br> <br> 2. I am bound to a wheelchair for a few months after an accident. So suddenly I become aware of who do and who do not cater for people with disabilities. This branch do not have the rope thingies, but have a pipe version bolted to the foor. When I got to second from front I realize I wont be able to navigate the wheelchair through the gap in the end. Reversing and forcing other customers behind me to all back out so I can go around. Staff just watched, not one ABSA employee offered help at any time.<br> <br> 3.The teller was efficient to the point of being rude. Yes I know security is important. But telling me that I can get the cash only if I can produce my ID or a certified copy thereof seems a little extreme since customers use their own cards and pin to withdraw money. We do not always carry full pedigree if the intention was to use the ATM's outside. <br> <br> Footnote : Withdrawing cash from ATM's belonging to other banks result in very high fee's of ABSA clients.